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Terms & Conditions
Last Updated: September 28, 2026
Welcome to Flex Fitness Prince George ("Flex Fitness", "we", "us", or "our"). By accessing or using our website, claiming a free pass, submitting forms, or visiting our fitness facility, you agree to comply with and be bound by the following Terms & Conditions.
1. Facility Access & Free Day Pass
Free Day Passes claimed through our website are subject to the following rules:
- Valid for first-time visitors and local residents of Prince George and surrounding areas only (government-issued photo ID required upon check-in).
- Passes are limited to one per person and are non-transferable.
- Pass holders must be at least 18 years of age (or 16+ with written parent or legal guardian consent).
- All visitors must complete a standard physical readiness / liability waiver prior to training.
- Flex Fitness Prince George reserves the right to deny or revoke access at any time for failure to adhere to facility safety and etiquette guidelines.
2. SMS & Mobile Messaging Terms (TCR & CTIA Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are strictly excluded from any sharing.
Flex Fitness Prince George offers an optional mobile messaging service to communicate with prospects, members, and guests. By opting in via our website forms:
- Program Description & Purpose: You agree to receive SMS text messages concerning day pass confirmations, appointment reminders, training program inquiries, facility updates, and promotional offers.
- Opt-In Consent: Checking the optional SMS consent box on any lead capture form constitutes your explicit agreement. Consent is completely voluntary and is not a condition of purchasing any goods, services, or gym memberships.
- Message Frequency: Message frequency varies based on your inquiry and ongoing interactions.
- Rates: Message and data rates may apply. Check with your mobile carrier for your plan's specific rates.
- Opt-Out Instructions: You may cancel the SMS service at any time. Simply text or reply STOP to any message you receive from us. Upon texting STOP, you will receive a single confirmation message verifying your cancellation.
- Help & Support: If you experience issues or need assistance with text messages, text or reply HELP, or contact our team directly by phone at (250) 614-1515.
- Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
3. Member Conduct & Safety
All members and guests must practice safe gym etiquette, including re-racking weights, wiping down equipment after use, wearing appropriate athletic footwear, and respecting fellow members and staff.
4. Limitation of Liability
Exercise and strength training involve inherent risks. Flex Fitness Prince George is not liable for personal injury, damage to property, or loss of personal items occurring on our premises, to the fullest extent permitted by applicable British Columbia and Canadian laws.
5. Privacy Policy
Your use of our website and mobile messaging services is also governed by our Privacy Policy, which details our data collection and protection practices.
6. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Flex Fitness Prince George
760 Victoria St, Prince George, BC V2L 2K6
Phone: (250) 614-1515
Website: https://flexfitnesspg.com